Academic Catalog 2022-2023 
    
    Jul 06, 2022  
Academic Catalog 2022-2023

EDA 5142 - Feedback is a Gift: Framing Difficult Conversations

(3) In this course, you will learn how to become a confident, model communicator even in the face of disagreement, withdrawal, uncertainty, and difficult feedback. Clearly explaining issues can significantly impact how a conversation turns out, so you will explore rich resources and empowering exercises to show you how. In addition, you will cultivate strategies for being both a conversational leader and an active listener, and how to initiate conversations to address problems before they arise, even with the most reluctant communicators.

Notes: Offered through Advancement Courses, Inc.