HRM 545 - Labor Relations: Negotiation and Dispute Resolution

(3) This course will review, disciplinary issues and procedures, legal, practical and psychological issues when counseling or disciplining an employee, collective bargaining, grievances, negotiations, union relations, conflict management, mediation and alternative dispute resolution. Students will be exposed to how the use of distributive and integrative techniques, holistic approach, and Christian based values, can defuse negative emotions, build rapport and trust, reduce conflict and establish mutual goals.

Prerequisites: HRM 501.